Privacy Policy
Effective Date: June 7, 2026
Privacy Policy for Powerqo Solutions
At Powerqo Solutions (“Powerqo Solutions”, “we”, “our”, or “us”), we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, use our services, communicate with us, or otherwise interact with us.
This Privacy Policy is designed to comply with the Data Protection Act, 2019 of Kenya and other applicable data protection and privacy laws.
By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
- About Powerqo Solutions
Powerqo Solutions is a technology and digital solutions Business providing professional services including but not limited to:
- Computer and Electronics sales
- CCTV Camera sales and Installation
- Website design and development
- Selling Computer & Phone accessories
- Selling Networking tools and Equipment’s
- Fiber optic cables and accessories
- POS Software development
- Mobile application development
- IT consulting
- System integration
- Digital transformation services
- Technical support services
- Digital marketing services
- Business automation solutions
- ICT infrastructure services
Website: https://powerqosolutions.co.ke
Phone: 0720924733
Location: Mama Ngina Street, Embu, Kenya
- Information We Collect
We may collect personal and non-personal information from users of our website and services.
Personal Information
Information that identifies or can reasonably identify you may include:
- Full name
- Email address
- Telephone number
- Physical address
- Company name
- Job title
- Business information
- Billing information
- Project requirements
- Communication records
- Information submitted through contact forms
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage information
- Referral sources
- Pages visited
- Date and time of visits
- Session duration
- Geographic location information (where available)
Client Project Information
Where necessary to provide services, we may collect and process information related to client projects, systems, websites, applications, and business operations.
- How We Collect Information
We collect information through:
- Contact forms
- Service inquiries
- Project consultations
- Phone calls
- Emails
- Website interactions
- Cookies and analytics tools
- Client agreements and contracts
- Third-party integrations where authorized
- Purpose of Processing Personal Data
We collect and process personal information for legitimate business purposes including:
- Providing requested services
- Responding to inquiries
- Managing client relationships
- Delivering projects
- Processing payments
- Providing technical support
- Improving our services
- Website administration
- Security monitoring
- Fraud prevention
- Compliance with legal obligations
- Marketing and communication activities where permitted
We will only process personal data for lawful and legitimate purposes.
- Legal Basis for Processing Personal Data
In accordance with the Data Protection Act, 2019, we process personal data based on one or more of the following legal grounds:
- Consent from the data subject
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests
- Public interest where applicable
- Data Protection Principles
Powerqo Solutions adheres to the principles established under the Data Protection Act, 2019.
We ensure that personal data is:
- Processed lawfully, fairly, and transparently
- Collected for specified and legitimate purposes
- Adequate, relevant, and limited to what is necessary
- Accurate and kept up to date
- Retained only as long as necessary
- Protected against unauthorized access, loss, misuse, or disclosure
- Processed in a manner that ensures accountability and compliance
- Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve user experience
- Enhance website performance
- Remember user preferences
- Analyze website traffic
- Monitor website security
- Support marketing and analytics functions
Users may disable cookies through browser settings; however, some website features may not function correctly.
- Sharing Personal Information
We do not sell, rent, or trade personal information.
We may share information with:
Service Providers
Trusted third-party providers who assist us in:
- Website hosting
- Cloud services
- Payment processing
- Analytics services
- Email communication
- Technical support
Legal and Regulatory Authorities
We may disclose information when required:
- By law
- By court order
- By government authorities
- To protect legal rights
- To prevent fraud or unlawful activities
Business Transfers
Personal data may be transferred as part of:
- Mergers
- Acquisitions
- Business restructuring
- Asset transfers
where legally permitted.
- International Data Transfers
Some of our service providers may process data outside Kenya.
Where personal data is transferred internationally, we implement appropriate safeguards and take reasonable steps to ensure compliance with the Data Protection Act, 2019 and applicable regulations.
- Data Security
We employ appropriate technical and organizational measures to protect personal data, including:
- SSL encryption
- Secure servers
- Password protection
- Access controls
- Security monitoring
- Firewall protection
- Employee confidentiality obligations
- Data backup procedures
Despite our efforts, no system can guarantee absolute security.
- Data Retention
We retain personal information only for as long as necessary to:
- Fulfill contractual obligations
- Deliver services
- Meet legal requirements
- Resolve disputes
- Enforce agreements
When information is no longer required, it will be securely deleted, anonymized, or archived according to applicable laws.
- Rights of Data Subjects Under the Data Protection Act, 2019
Under Kenyan law, you may have the right to:
- Be informed about how your personal data is used
- Access your personal data
- Request correction of inaccurate data
- Request deletion of personal data
- Object to processing
- Restrict processing
- Withdraw consent
- Request data portability
- Submit complaints regarding data processing practices
To exercise any of these rights, contact us using the details provided below.
- Sensitive Personal Data
Powerqo Solutions does not intentionally collect sensitive personal data unless required for a legitimate business purpose and permitted by law.
Sensitive personal data may include information relating to:
- Health
- Biometric identifiers
- Religious beliefs
- Political opinions
- Ethnic origin
- Financial information
- Other protected categories under applicable law
Where such information is processed, additional safeguards will be implemented.
- Children’s Privacy
Our services are intended for individuals aged 18 years and above.
We do not knowingly collect personal information from children.
If we discover that information belonging to a child has been collected without appropriate authorization, we will promptly delete it.
- Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for:
- Their content
- Their privacy practices
- Their security measures
Users should review the privacy policies of external websites before providing personal information.
- Marketing Communications
We may occasionally send:
- Service updates
- Company announcements
- Newsletters
- Promotional materials
You may opt out of marketing communications at any time by contacting us or using the unsubscribe option contained in our communications.
- Confidentiality of Client Information
Powerqo Solutions recognizes the importance of protecting client information and confidential business data.
We maintain appropriate safeguards to ensure that client information remains confidential and is only accessed by authorized personnel for legitimate business purposes.
- Data Breach Notification
In the event of a personal data breach, Powerqo Solutions will:
- Investigate the incident promptly
- Take steps to mitigate risks
- Preserve relevant evidence
- Notify affected individuals where required
- Notify the Office of the Data Protection Commissioner (ODPC) where required by law
- Complaints and Regulatory Authority
If you have concerns regarding how we process your personal data, we encourage you to contact us first.
You also have the right to lodge a complaint with the Office of the Data Protection Commissioner (ODPC), the authority responsible for enforcing the Data Protection Act, 2019 in Kenya.
- Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on this page together with an updated Effective Date.
Your continued use of our website and services after changes are published constitutes acceptance of the revised Privacy Policy.
- Contact Us
For questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:
Powerqo Solutions
Website: https://powerqosolutions.co.ke
Phone: 0720924733
Email: info@powerqosolutions.co.ke
Location: Mama Ngina Street, Embu, Kenya
For Data Protection Requests:
Email: privacy@powerqosolutions.co.ke
Subject Line: Data Protection Request
Consent
By accessing or using the Powerqo Solutions website, submitting information through our website, contacting us, or using our services, you consent to the collection, use, storage, processing, and disclosure of your information as described in this Privacy Policy and in accordance with the Data Protection Act, 2019 of Kenya.
For a fully professional legal section on your website, I also recommend publishing matching Terms & Conditions, Cookie Policy, Refund Policy, and Data Protection Notice pages so that your compliance documentation is complete.